Mainland UK: FREE NEXT DAY DELIVERY

EUROPE: €25 (taxes and duties prepaid), 1-4 working days depending on location.

USA: $30, OR FREE ON ORDERS OVER $200 (taxes and duties prepaid)  1-4 working days depending on location.

REST OF WORLD: £25, 3-5 working days depending on location.

(click here for a full list of countries we ship to)

RETURNS:
We are happy to exchange or refund any standard pieces bought on www.lovenesslee.com if you inform us of your wish to return within 14 days of delivery, provided the items are returned to us within 28 days of delivery.

Please note that if your jewellery is customised, bespoke, or personalised, we are not able to offer a refund.

Click here for more details about our shopping & return policies

The base of our gold plated jewellery is recycled sterling silver. Silver is an oxidation-sensitive metal; therefore, due to time and humidity, its atoms can slowly migrate through the gold-plated surface and oxidise, causing it to tarnish. However, tarnishing is non-permanent and with proper care can be prevented - read our tips below to keep your jewellery sparkling!

• We advise taking off your jewellery when applying hand sanitizers and hand cream. 
• Avoid exposing your jewellery to chemicals, like chlorine, bleach, perfumes, and lotions
• We know that keeping your jewellery away from contact with water completely is difficult due to hand washing, rain, etc, but we recommend never wearing whilst showering, bathing, swimming, exercising etc - salt / sea and pool water is particularly damaging.
• After each wear, give your jewellery a brief clean. Things like sweat and water can affect silver, so wiping off pieces with a cloth before storing them will keep them looking newer for longer!
• When not wearing your jewellery, we recommend storing it away (in a jewellery box / pouch) in order to protect it from prolonged exposure to sunlight and oxygen.
• If tarnishing does occur, giving it a gentile scrub with a toothbrush, warm water and some washing up liquid should restore its shine.
• Remember that silver that is regularly used tends to need less care, so we encourage you to wear your jewellery as often as possible in order to keep it looking beautiful!