Mainland UK: FREE NEXT DAY DELIVERY

EU: £20 (taxes and duties covered)

USA: £20, OR FREE ON ORDERS OVER $200 (taxes and duties covered)

REST OF WORLD: £25

RETURNS:
We are happy to exchange or refund any standard pieces bought on www.lovenesslee.com if you inform us of your wish to return within 14 days of delivery, provided the items are returned to us within 28 days of delivery.

Please note that if your jewellery is customised, bespoke, or personalised, we are not able to offer a refund.

Click here for more details about our shopping & return policies

The base of our gold plated jewellery is recycled sterling silver. Silver is an oxidation-sensitive metal; therefore, due to time and humidity, its atoms can slowly migrate through the gold-plated surface and oxidise, causing it to tarnish. However, tarnishing is non-permanent and with proper care can be prevented - read our tips below to keep your jewellery sparkling!

• We advise taking off your jewellery when applying hand sanitizers and hand cream. 
• Avoid exposing your jewellery to chemicals, like chlorine, bleach, perfumes, and lotions
• We know that keeping your jewellery away from contact with water completely is difficult due to hand washing, rain, etc, but we recommend never wearing whilst showering, bathing, swimming, exercising etc - salt / sea and pool water is particularly damaging.
• After each wear, give your jewellery a brief clean. Things like sweat and water can affect silver, so wiping off pieces with a cloth before storing them will keep them looking newer for longer!
• When not wearing your jewellery, we recommend storing it away (in a jewellery box / pouch) in order to protect it from prolonged exposure to sunlight and oxygen.
• If tarnishing does occur, giving it a gentile scrub with a toothbrush, warm water and some washing up liquid should restore its shine.
• Remember that silver that is regularly used tends to need less care, so we encourage you to wear your jewellery as often as possible in order to keep it looking beautiful!

Upon receiving your newly hand threaded pearl jewellery piece, you may notice some tightness and stiffness. This is completely normal and will decrease over time and with continued wear - think of it like breaking in a new pair of leather boots. Please try to avoid attempting to straighten it out by tugging at it, as this can damage the threading and shorten its lifespan. The handmade nature of all our products means we have taken care to ensure each piece stands the test of time, therefore the tightness of the threading may cause an uneven wiggle, this will straighten out after a few wears. 

Avoid Tugging threaded pearl jewellery too hard. 

Avoid contact with water of any kind (salt/sea and pool water is particularly damaging so always remove your jewellery when swimming).